Remote Support

Sometimes we are able to fix your computer remotely over the Internet.

In order to receive a online service, you need to follow these simple steps:
1. Call us at (630) 444-7220, toll free (888) 329-1323 or fill out our contact form online.
2. At your scheduled appointment time, we will call you.
3. Once you accept the terms and conditions listed below you will be able to view the instructions for initiating the remote connection. It is very easy and we will walk you through the entire process over the phone.
4. After the technician has remotely connected to your computer, we will need to collect your payment information. We accept major credit cards over the phone.
5. Once your payment has been processed your technician will complete the requested services.