Troubleshooting Wireless Network Issues

May 18, 2012

On a regular basis we speak with customers that have intermittent issues with their wireless network connections dropping or not receiving a good signal.  Assuming there are no issues with the router itself or the connection to the Internet, there are some steps that can be taken to improve a wireless network.  Wireless networks operate […]

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Is your laptop AC adapter getting old? Get a new one!

April 21, 2012

We get systems in all the time with power cords that are partially broken or have been taped up with electrical tape.  While this might make the cord work again temporarily, you run a great risk of severely damaging your system.  When the AC adapter cord has intermittent shorts, it can cause an overvoltage situation […]

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What Anti-Virus software is the best?

April 10, 2012

I get asked this question all the time.  Every technician has a different opinion on this subject and they change sometimes based on how a product performs over time.  There is no 100% correct answer but I will share my feelings on the subject.  If you pick the right software, in general the paid software […]

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Basic Computer Troubleshooting

March 29, 2012

Having patience is very important when troubleshooting computer problems. Becoming frustrated or not taking notes can extend the troubleshooting process significantly. Always take careful note of things that may have changed. Did you install a new piece of hardware or software? Was there a bad thunderstorm or a power outage? All of these things may […]

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An ounce of prevention: Avoiding risky Internet behavior

March 29, 2012

While having a good set of updated anti-virus/spyware programs running at all times is probably the most important thing you can do to avoid infecting your computer, there are other things that you can do to significantly decrease the chances that your computer will fall victim to one of these attacks. Today we will review […]

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Don’t let the heat bring your system down

March 29, 2012

Now that Summer temperatures have arrived in full force, it is a good time to take a look at your computer to make sure it is not still wearing a Winter jacket made of 100% dust! Computers by design run at extremely high temperatures. The processor (CPU) and some graphics cards and chips typically generate […]

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Don’t cry over spilled milk, save your computer!

March 29, 2012

If you use a computer often enough, sooner or later you will probably spill something on it. Don’t cry over spilled milk (or other beverage), learn how to act now so you can attempt to save your computer in the future. When it happens you will be in a panic and if you take the […]

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Protecting your memories in the digital age

March 29, 2012

It used to be a little easier to protect your pictures, videos, music and important documents. As long as you kept them in a safe place, you were usually protected except for a fire or natural disaster. Now you also have to depend on your computer. With moving parts and complicated software, eventually ALL computers […]

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How to extend the life of your laptop battery

March 29, 2012

For the last several years most laptops have been built using Lithium-Ion batteries. While these batteries are lighter and have a greater life than their predecessors, the way that you use the battery can greatly impact the useful life. These modern batteries do not have “memory” like some older batteries but there are several things […]

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My computer works fine, why do I need Windows updates?

March 29, 2012

In order to keep any computer system running well for an extended period of time, preventive maintenance needs to be performed. Regardless of whether you are running XP, Vista or Windows 7, installing all critical Windows updates is important to protect your system. When a specific issue or vulnerability is identified by Microsoft or an […]

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