It takes more than Windows Updates

August 2, 2013

If you are like most computer users, you have Windows set to update automatically.  That is an important first step in maintaining the security of your system but Windows is not the only thing that needs to be updated on a regular basis.  Over the last few years a large number of viruses have been […]

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Common problems leading to laptop LCD screen replacement

May 22, 2013

It is difficult to work on a laptop when you can't see what is on the screen.  Even though it is sometimes possible to connect an external monitor, this is not convenient and makes it difficult to properly use a laptop computer.  Laptop LCD screen replacement can be required for several different reasons but is […]

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Still running Windows XP? Microsoft ending support April 2014

March 29, 2013

We have many home customers and even more business customers that are still running Windows XP on at least some of their systems.  Even though XP is over 13 years old, it is solid operating system that gets the job done.  For many there has just not been a compelling reason to switch, however, that […]

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Beware of Windows 8 System Refresh

December 29, 2012

If you are running Windows 8 (and if you aren't, we don't recommend that you "upgrade") there is a new recovery function called system refresh.  If you have any sort of problem including opening a document at some point the troubleshooting tips will suggest that users run "system refresh".  Many users of other versions of […]

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How to make Windows 8 look like Windows 7

December 12, 2012

Even though Windows 8 has only been out for a few weeks now, it is difficult to find a new computer without it.  Besides a few minor internal improvements, Windows 8 is not a revolutionary improvement over the previous versions.  The new "Metro" interface is fine for phones and tablets but when it comes to […]

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Delaying laptop hinge repair or a loose screen can cost you a bundle.

November 22, 2012

One of the more common things to fail on almost all laptop brands are the screen hinges.  Sometimes the metal hinges physically break, other times they just come detached from the plastic pieces that they are mounted to. These type of issues typically don't happen overnight.  Usually you notice the LCD screen becoming loose, slight […]

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Troubleshooting Wireless Network Issues

May 18, 2012

On a regular basis we speak with customers that have intermittent issues with their wireless network connections dropping or not receiving a good signal.  Assuming there are no issues with the router itself or the connection to the Internet, there are some steps that can be taken to improve a wireless network.  Wireless networks operate […]

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Is your laptop AC adapter getting old? Get a new one!

April 21, 2012

We get systems in all the time with power cords that are partially broken or have been taped up with electrical tape.  While this might make the cord work again temporarily, you run a great risk of severely damaging your system.  When the AC adapter cord has intermittent shorts, it can cause an overvoltage situation […]

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What Anti-Virus software is the best?

April 10, 2012

I get asked this question all the time.  Every technician has a different opinion on this subject and they change sometimes based on how a product performs over time.  There is no 100% correct answer but I will share my feelings on the subject.  If you pick the right software, in general the paid software […]

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Basic Computer Troubleshooting

March 29, 2012

Having patience is very important when troubleshooting computer problems. Becoming frustrated or not taking notes can extend the troubleshooting process significantly. Always take careful note of things that may have changed. Did you install a new piece of hardware or software? Was there a bad thunderstorm or a power outage? All of these things may […]

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